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I have created
a new list: bugtrack@dieboldes.com. This list is for reporting and tracking test results
and bugs for our software products. In short, if you find a bug
in our software, report it to this list. We created this list to make
sure that bug reports are not lost in the general discussion and questions
posted to support@dieboldes.com.
Everyone who is subscribed to the support
list has been automatically subscribed to the bugtrack list. Not everyone
on the support list will necessarily be interested in the traffic on the new
list however. We will still continue
to announce all fixes for our software in
the release notes on the announce list, so you won't miss anything unless you are responsible for testing
and support. Use majordomo to unsubscribe
from the list if you like.
We have
discouraged people from posting databases to the support list since it would be
a waste of time and space to download customer databases to everyone. Only
a very few people (usually one) will be responsible for some customer's
database. We will maintain this policy for the support list.
However, in keeping with the credo that a
picture is worth a thousand words, I am going to allow example
database dumps that demonstrate a bug to be attached to bug reports on the
bugtrack list. These should be minimal databases that
reproduce a given bug, not copies of customer databases with full precinct
tables, graphics in the rich text, etc. I am thinking an order of
5-25kbytes here. People who post King or Pima databases to the list will
be summarily executed.
Ken
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