|
Charlie had contacted me on Tuesday
to discuss the Walton County modem problem further. It turns out that the
phone lines in the office may be at fault. Walton County has the same DELL
VTS configuration as Calhoun County. Also the same modems with the same
VTS modem configuration. Calhoun's host computer modems hang up, Walton's
don't.
It appears that the phone lines
somehow fool the modem into thinking it has a carrier, even though the sending
AccuVote has been turned off and its telephone cable has been unplugged from the
wall jack.
At this point, the Host Computer's
modem still shows its Carrier Detect LED "ON". Only when you unplug the
modem's telephone line from its wall jack, does it then lose its Carrier
Detect and hang up.
Charlie plugged a standard phone into
the modem's telephone line wall jack, phoned me in McKinney, and we
heard no extraneous noise on the line. Charlie then plugged the
standard phone into the second jack on the modem while the modem was plugged
into the wall jack, then phoned me in McKinney, and we still heard no extraneous
noise on the line.
The next step there was to get the
phone company involved to check these lines, as we couldn't proceed any
further. I don't think there has been any resolution as yet. Charlie
should be able to fill us in on that when it happens.
Ian
|