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RE: AVTS 3-13-5-4 & 3-13-5-5 - Pollbook & Ballot Station - Failed writing to printer device



Still waiting for a resolution for this problem.  I need to get 6 units loaded with correct software, tested, and shipped by end of day tomorrow.  Any help??????
-----Original Message-----
From: Jeff Hintz [mailto:jhglobal@earthlink.net]
Sent: Thursday, November 02, 2000 9:28 AM
To: Bugs List (E-mail)
Subject: RE: AVTS 3-13-5-4 & 3-13-5-5 - Pollbook & Ballot Station - Failed writing to printer device

Went back to AVTS 3.13.1.4 and printed out a long report with same database.  The blue line goes across during the printing process and stops about 3/4 the way through.  However, I do not get the error message, it just waits until it can finish, then does so without any errors.  Hope this helps.
-----Original Message-----
From: Jeff Hintz [mailto:jhglobal@earthlink.net]
Sent: Wednesday, November 01, 2000 4:02 PM
To: 'bugtrack@dieboldes.com'
Subject: RE: AVTS 3-13-5-4 & 3-13-5-5 - Pollbook & Ballot Station - Failed writing to printer device

Also using Generic / Text Only driver.  But on a Windows 98 TS unit.  I went to a Windows 95 TS unit with Generic / Text Only driver and AVTS 3.13.5.5 Ballot Station software, it worked fine the first time but second time I received the same error.
 
Here is the database.

 
-----Original Message-----
From: owner-bugtrack@dieboldes.com [mailto:owner-bugtrack@dieboldes.com]On Behalf Of Dmitry Papushin
Sent: Wednesday, November 01, 2000 12:57 PM
To: bugtrack@dieboldes.com
Subject: Re: AVTS 3-13-5-4 & 3-13-5-5 - Pollbook & Ballot Station - Failed writing to printer device

Jeff,
 
What printer driver do you use ? I'm using Generic / Text Only driver on Windows 95 TS unit and i was able to print reports without error.
Could you please zip up election data from a diskete and send it to me so i can try to print it here in the office.
 
Thanks
Dmitry
----- Original Message -----
From: Jeff Hintz
Sent: Wednesday, November 01, 2000 1:02 PM
Subject: AVTS 3-13-5-4 & 3-13-5-5 - Pollbook & Ballot Station - Failed writing to printer device

I have loaded the AVTS version 3.13.5.4 for Pollbook & AVTS version 3.13.5.5 for Ballot Station.  On both versions when I print out a Zero Report or any other report, I get the error message Failed writing to printer device.  Some of the reports come out but does not finish.  Is there a way to increase the buffer size for the printer, or is this in the software???
 
Jeff Hintz
Global Election Systems