Mike –
Can
you set up a test of this with one of the HP2100 printers in our office. I would like to see if we can recreate
the error.
Larry
J. Dix
Vice
President of Operations
Global
Election Systems
-----Original
Message-----
From: owner-bugtrack@dieboldes.com [mailto:owner-bugtrack@dieboldes.com]On Behalf Of Ian S. Piper
Sent: Tuesday, April 24, 2001 12:50
PM
To:
bugtrack@dieboldes.com
Subject:
RE: VoterComment
We've only shipped
HP4MV and HP5000 as report printers to customers.
I reviewed the sales
history on Alameda. In July of 2000, they purchased their own HP
computer as a server and the MS Back Office. All they purchased from
Global was a few computer accessories. There is no record of a printer
being shipped except an HP5000 back in February of 1999 for a demo
election. They must have purchased their own printer unless it was
purchased by a Global field rep and then expensed. If so, it was never
billed.
We actually have two
(2) HP2100 in the office. One is attached to Deby Pullins computer,
the other to Patt May's computer. Perhaps Mike can borrow Deby's
printer, after hours, and connect it to the network for the testing.
You'd have to check with her.
Note: You'd
need at least the configuration printout sheet from Alameda's printer to
ensure the same settings were on the printer in McKinney.
Ian
Do we ship these
printers out of McKinney? Maybe we can hook one up over our internal
network and print remotely. Does Alameda see the problem if they are
printing to the printer over a network? Can anyone on our
office WAN (Omaha, McKinney, Vancouver) reproduce the problem
reliably locally?
Ken