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GEMS 1-17-15 rich text missing on download

A database is defined with Default and Spanish languages as well as audio.  Text is defined for all candidates other than Spanish write-in candidates.  Attempting to download an AccuVote-TS vote center displays the message:



Database 'gems 1-17-15 missing rtf test' is backed up to /maryann/d:/program files/gems/backup.