----- Original Message -----
Sent: Friday, March 30, 2001 4:39
PM
Subject: RE: Memory Card Corruption
Problems
I would like to have more solid stats as
well. But we don't have them. Seminole County, FL gets six (6)
memory card corruptions out of 150 units and yet three other accounts
in Minnesota with similar quantities of units don't get any
corruptions. To dismiss that fact by saying that they
must have had them but just didn't tell Barry and Cathi, is
ludicrous. Dakota and Washington are not that well
experienced. You can discuss it with Barry and Cathi yourself
if you don't believe me. If the account managers are okay with it,
you can contact the customers directly as well.
For my meeting next week, one of the items I need
are the hardware specs that outline the limits of the current
hardware design or original design (they aren't that far off of each
other). If you have them in Vancouver, please let me know, so
I can forward the EE's address to you and have the specs shipped direct or
emailed if they're in electronic format. I need an answer by
Monday.
I'll ask the EE's what kind of a statistical
measurement they would deem as "solid". Although
the EE's definition may not be appealing
either.
Guy, don't discount anything at this point.
Even if the EE's come up with something hardware related, that doesn't
mean that Global can keep on pushing this design into another marginal
conditions. We should be using the specs for this design as a
limit to what it can do. If we want it to do more, then we should
come up with a design that can do more and then some.
Your turn to be defensive.
Ian
PS. This is starting to feel like a
Star Trek episode. <Shields Up>
"Ian S. Piper" wrote:
I'd like to have this discrepancy explained before we start
retrofitting 15,000 AccuVote-OS units in the
field.
I'd like to see some more solid stats before we propose
that 1.95e does not suffer memory card corruptions. It would be
very nice if this were true but the differences between 1.94 and 1.95
are minimal. I agree that our people should have been notified of
at least some corruptions but we do find that experienced customers
often quietly deal with the problem and get on with their day.
Sorry but my gut feeling is that there is something more to this story.
Perhaps the EE study can propose some test methods that can be
used to know when we've solved the problem(s).
Guy