-----Original Message-----
From:
Steve Ricke <steve@gesn.com>
To: Support
<support@gesn.com>
Date:
Thursday, November 18, 1999 3:26 PM
Subject: Report
Failure
Atkins Printing Co. has reported a possible anomaly using
1.94w firmware and isolated to the memory cards. Listed are as many initial
facts I could gather. More will follow.
When the tabulator is to print a totals report it does not
print and the LCD message reads "Report failure Press any
key"
This has happened attempting the ZERO TOTALS REPORT on at
least two instances.
This has happened attempting the TOTALS REPORT on at least
one instance.
This has also happened while trying to print a second TOTALS
REPORT.
These cards are still capable of printing audit reports and
performing supervisor functions but are no longer able to print any sort of
TOTALS report.
If the offending card is redownloaded it will work
reliably.
Out of approximately 80 tabulators used during the November
2 election there were 6 reported failures of this type.
Each failure happened while tabulator was in election
mode.
Atkins (or myself) has not seen this in earlier firmware
levels.
During one instance Bill Vandenburg of Atkins gave a service
call to a precinct which had not created a ZERO TOTALS REPORT. He made a
card to card copy and the second card had the same malfunction. The
tabulator worked fine after he used a previously programmed spare
card.
Mr. Vandenburg has retained these cards for our
scrutiny.
We will try to duplicate the malfunction here and gather
more details from ATKINS.
If anyone else has seen these symptoms please let me
know.
Steve R.