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Re: Spyrus Battery Life



I would prefer, and the customers need, a specific piece of information, a company statement, that can be given to a customer, not a general direction for them to go and do their own research.  The company needs specific number of hours the unit will be good for (plus or minus a reasonable period), the accompanying tools to do the swap out, etc. 
----- Original Message -----
From: Larry Dix
Sent: Thursday, June 07, 2001 1:12 PM
Subject: RE: Spyrus Battery Life

The eyeglass industry requires very small screwdrivers, that may be a place to start to look for the “tiny “ screwdrivers.

 

Larry J. Dix

Vice President of Operations

Global Election Systems

 

-----Original Message-----
From: owner-support@gesn.com [mailto:owner-support@gesn.com]On Behalf Of Steve Knecht
Sent: Thursday, June 07, 2001 2:49 PM
To: Global Support
Subject: Spyrus Battery Life

 

During the Chico election, four (4) Spyrus readers ran out of battery during the day.  During the Alameda Oakland City election one (1) Spyrus ran out of battery.  The Oakland unit was "new" or unused to my knowledge, although I don't know where it had been prior to being shipped from McKinney.  The Chico units that ran out of juice could have been from LA and may have been through an election.  However, it causes fairly big issues in the precinct, as it generally happened around 5:00pm during the busiest time of the day.

 

The following questions are raised and need to be answered:

1) Given the use of Spyrus in this environment, how long should be expect batteries to last?

2) I haven't found a philips yet that fits the battery compartment.  Can McKinney provide to us or give us

    info on where we can get small (scratch that - tiny) phillips screw drivers.

3) When changing batteries, do we "lose" the Global software stored in the unit?  My concern is obviously:  If the battery only lasts an election or two AND new software has to be loaded onto the Spyrus when batteries are changed, we have a problem.  Awaiting info.  Thanks

 

 

Steve Knecht
Global Election Systems
415-893-9941 office   415-893-9951 fax
415-225-6591 cell