RE: VA Cert test

["Ian S. Piper" <ian@gesn.com>]

Robert:

I agree with explaining this situation to the powers that be, but there's no
need to blame Mickey for this or to apologize to anyone.  The customer knew
what they were buying; they demanded it.  Mickey had no choice but to sell
it to them.  They can't be used for this certification project, but they
always have the option to upgrade. At the MARKET RATE.  For right now,
they're fat and happy with VTS and the units that have worked for them for
years.  There's no need to apologize and then give away the upgrades,
Robert.

The preaching of backward compatibility can also be explained.  It isn't.
Make a gulping sound while saying it and move on.  It's not like we're
talking about the whole state of Virginia.  This account can be a revenue
generator, not a reason to give more equipment away.

The state, upon hearing the explanation, (if worded properly), will probably
say "Okay. Then let's use Roanoke County, or how about Alexandria?"  You can
pull that off, Robert.  That's why you're paid the big bucks.  Don't take
the defensive approach, be aggressive.

Ian

PS.  The MARKET RATE for a VL upgrade to EWA customers is $1650 plus freight
both ways.


-----Original Message-----
From: owner-support@gesn.com [mailto:owner-support@gesn.com]On Behalf Of
Jeff Hintz
Sent: October 01, 2001 9:32 PM
To: Support Team (E-mail)
Subject: FW: VA Cert test


Cathy, Tab, Ken, and all

We have been preaching backward compatibility throughout the Virginia
certification process, so this situation has the potential of causing us
some serious heart burn not only with the Election Board of the State of
Virginia, but also with Brit Williams.  If we cannot make the 192-G firmware
work, maybe the best tactic would be to explain the situation to the
Virginia folks, blame it on Mickey,  get the State Board to change the
certification location, and give Portsmoth an option to replace these units
with with refirbished Infrared or visible light units in time for their
elections next year.  I am not sure that we could pull all of that off, so
how about some other ideas.

R. Pickett


-----Original Message-----
From: owner-support@gesn.com [mailto:owner-support@gesn.com]On
Cathy Colgan
Sent: Monday, October 01, 2001 4:26 PM
To: support@gesn.com
Subject: RE: VA Cert test

 you are right we won't be able to use this locality for a GEMS test.  We
have one other locality using GEMS and AV(194W) for cert. and city of
norfolk for Touch Screen.  I am trying to get all the info for larry dix and
robert pickett to make decisions. right now the question is reprint ballots
or not? replace Av's or not?

I had Tami setup ballot in VTS to match GEMS databse and printed ballots.

I'm sending Fedex the Gems and VTS database so you can see what you think.

thanks!


-----Original Message-----
From: owner-support@gesn.com [mailto:owner-support@gesn.com]On Behalf Of
Talbot Iredale
Sent: Monday, October 01, 2001 4:13 PM
To: support@gesn.com
Subject: Re: VA Cert test


Cathy,

    Let me get this straight. We are certifying GEMS in Virginia but one of
the account there has 1.92G (shafted readers) and so we need to modify a
VTS database to let us download the data to the AccuVote-OS unit for
certification because we cannot (don't want to) upgrade their units.  What
happens when they want to use GEMS and their 1.92G units for an election?

Tab
----- Original Message -----
From: "Cathy Colgan" <cacglobal@earthlink.net>
To: <support@gesn.com>
Sent: Monday, October 01, 2001 1:31 PM
Subject: RE: VA Cert test


> Thank you well get it to tab as quickly as possible.
>
> -----Original Message-----
> From: owner-support@gesn.com [mailto:owner-support@gesn.com]On Behalf Of
> Ken Clark
> Sent: Monday, October 01, 2001 3:07 PM
> To: support@gesn.com
> Subject: RE: VA Cert test
>
>
> In this case GEMS certification is not an option.
>
> Reprogram the database using VTS with the same oval positions as the
ballots
> you have already printed, and send Tab both the VTS and GEMS databases.
> He'll attempt to modify the VTS database so that the id marks match those
> already printed on the ballot.  If this can't be done, you'll need to
> reprint, but hopefully that will not be necessary.
>
> Ken
>
>
>
>
> > -----Original Message-----
> > From: owner-support@gesn.com [mailto:owner-support@gesn.com]On Behalf Of
> > Cathy Colgan
> > Sent: Monday, October 01, 2001 1:04 PM
> > To: support@gesn.com
> > Subject: RE: VA Cert test
> >
> >
> > Not an option...all other Va accounts are programmed and ballots printed
> > except Isle of Wight - 194W and City of Norfolk - using Touch Screen
only.
> >