|
From Lowndes County GA –
please refer to the GEMS questions and let me know please – the last three or
four sentences are for Mgt review. Thanks, John -----Original Message----- We've had a problem for a couple of weeks,
have had our ITS person in contact with Global, of course most of the problem
solvers we know are gone....but the GEMS system gets slower and slower until we
shut it down and re-boot, then it says physical memory dump.....over and over.
We've been trying to run a complete system test (from scanner thru Jresult
client at another location) and haven't accomplished tit yet. NOT PANICKING
YET... but Aaron has spoken to several persons, who keep saying they'll get back
with him....today he's talking with Carrie someone....I stayed on the phone
until I was connected with potential immediate help....but what's happened to
Global's customer service? This wouldn't have happened a year ago...deb |