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RE: Blackhawk, IA 11/06/01 election 194F



that's where we're going with this...just like you said from the beginning!  thanks for all your input..i havent heard from them today so i HOPE things are going fine with the new marking devices and the printer doing some reprints. 
-----Original Message-----
From: owner-support@gesn.com [mailto:owner-support@gesn.com]On Behalf Of Steve Ricke
Sent: Monday, October 29, 2001 4:58 PM
To: support@gesn.com
Subject: RE: Blackhawk, IA 11/06/01 election 194F

1.94F! is the exact equivalent to 1.94W.  We have been using this generation of firmware in both IR and VL units for a long time without the problems Blackhawk is experiencing.  If they are experiencing the problem on multiple units.  And if the units are passing the ballot diagnostics test without generating undefined marks then the likely culprit is the ballots or the carbon content of the pens. 
 
-----Original Message-----
From: owner-support@gesn.com [mailto:owner-support@gesn.com]On Behalf Of Cathy Colgan
Sent: Monday, October 29, 2001 3:25 PM
To: support@gesn.com
Subject: RE: Blackhawk, IA 11/06/01 election 194F

Blackhawk, Ia   194F!
-----Original Message-----
From: owner-support@gesn.com [mailto:owner-support@gesn.com]On Behalf Of Steve Ricke
Sent: Monday, October 29, 2001 3:21 PM
To: support@gesn.com
Subject: RE: Blackhawk, IA 11/06/01 election 194F

1.94F can be the equivalent firmware to just about any 1.94(choose a letter) firmware.  The key is the character after the F:    +,#,<,&,etc.  .  This was done due to certification issues.  Please let me know what that character is so we can tell what it is equivalent to.  You can look it up on the ROM EQUIVALENCE chart at:
http://staff.gesn.com/resources/avos/relnotes
-----Original Message-----
From: owner-support@gesn.com [mailto:owner-support@gesn.com]On Behalf Of Global Chouteau
Sent: Monday, October 29, 2001 2:10 PM
To: support@gesn.com
Subject: Re: Blackhawk, IA 11/06/01 election 194F

This is a "version" of the "long mark" condition that M. Shamus (sp?) was so fond of..."High Ovals" (excessively so) can cause "black blindness" before the reader reaches the "hot spot area".. That is why feeding the ballots bottom first is an assist............The new design (visible light) are not affected by black blindness............
----- Original Message -----
Sent: Monday, October 29, 2001 1:12 Aftrnoon
Subject: RE: Blackhawk, IA 11/06/01 election 194F

i found some ballots where the reg "tic marks" looked good but lining up oval with ruler shows them "high"  charlie conrad confirms that "high" ovals are not good that is why "okay" when feeding ballots bottom first.  I have told her to start with fresh "test ballots and new pen and let me know.  i have explained the "high" oval situation in infra red readers and if her tests come out satisactorily she will have her poll workers feed bottom up if error messages.  hopefully that is all there is.  thanks
-----Original Message-----
From: owner-support@gesn.com [mailto:owner-support@gesn.com]On Behalf Of Greg Forsythe
Sent: Monday, October 29, 2001 9:39 AM
To: support@gesn.com
Subject: Re: Blackhawk, IA 11/06/01 election 194F

 
.
>
> Visible light machine test OK on all ballots.   Then you know the ballots work!
>
> Infra red using same test ballots as VL -
  
   Fully voted ballot some undefined   Undef is the same as Invalid Mark.  It's on the cusp, neither a mark nor fly speck.  Not enugh carbon in the mark.
 
> races some races showing blank. showing some okay in 4 ballot directions but
> some blanks candidates.  It is hit and miss on variance depending on
> orientation.  Not enough carbon in the mark.  Inconsistent.  Get new pens.  Use a Sharpie for testing.  Check the printing. 
>
> always errors when head first (back and front) always ok when ballot upside
> down (front and back)  You are using different sensors when you reverse the ballot.  Use a Sharpie and you will see
>
> Using eberhard faber pen 60110.  had election october 2 - no problem in test
> or election.  The carbon may be used up in these pens.  Get new or unused Eberhard Faber 60110 pens.
>
> I had her send sample ballots i am getting same hit and miss results.  With a Sharpie?  If they work OK in VL they should work in IR
>
>