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RE: Pre-Election Report Error Using 1-17-17 and Win2K



Title: Okaloosa County FL has a election scheduled for this Tuesday

The fix Dmitry suggested solved the problem, according to Okaloosa County. The only additional thing they did was to give it a name.

 

Mark

 

Mark S Earley

Support Services Specialist

Diebold Election Systems

850 422-2100 office/fax

850 322-3226 cell

 

-----Original Message-----
From: owner-support@gesn.com [mailto:owner-support@gesn.com]On Behalf Of Dmitry Papushin
Sent: Monday, March 11, 2002 12:32 PM
To: support@gesn.com
Subject: Re: Pre-Election Report Error Using 1-17-17 and Win2K

 

Mark,

 

Select Microsoft Access Driver (.mdb) and save the new DSN. I think it should fix the problem with Crystal reports.

 

Dmitry

 

----- Original Message -----

To: Support

Cc: 1 Earley Mark bcc

Sent: Sunday, March 10, 2002 8:52 AM

Subject: Pre-Election Report Error Using 1-17-17 and Win2K

 

Okaloosa County FL has a small election scheduled for this Tuesday. They are running GEMS 1.17.17 under Win 2000 and cannot get pre-election reports to work. It gives the following error when previewing or printing the reports:

 

Failed to connect to database

Error (527) - Error in File:

SQL server error.

 

The problem seems identical to the one reported by Cathi Smothers back in August 2001. Dmitry mentions a work around, “login as administrator on W2K machine and create a new System DSN under ODBC settings. After that Crystal reports will work without errors.” I also see mentioned a new GEMS install pack, but I cannot use it due to certification limitations.

 

I want to try the workaround, but I need specific instructions on how to setup and configure the new system DSN. I found the ODBC settings in Control Panel, and got to the System DSN tab. Clicking ADD button takes me to the select a driver for the data source screen.

 

·       Do I select Microsoft Access Driver (.mdb) or SQL Server, or some other driver from the list.

·       What do I do next?

 

As others have reported, I am able to print the pre-election reports on my laptop running Win 2K.

 

Mark

 

Mark S Earley

Support Services Specialist

Diebold Election Systems

850 422-2100 office/fax

850 322-3226 cell