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If we drop the routine, then the old manager cards will just
act like a (blank) voter card. That
is, no message will come up, and they can’t be used to reload the voter
card encoder. The VCE would be
happy to (re)program them with whatever slot is selected. This is of course exactly what Don would
want for his cards that are being misinterpreted as manager cards, but could be
confusing for folks with old manager cards. Ken -----Original Message----- Can we just drop support for field upgrading old supervisor cards with
the Spyrus and if any Supervisor cards need upgrading, send them into the Or will removing that routine in the Spyrus just mean that something
else will come up in its place when the user uses one of these cards? Ian -----Original Message----- From: owner-support@gesn.com [mailto:owner-support@gesn.com]On Behalf
Of Ken Clark Sent: To: support@dieboldes.com Subject: RE: Voter Access Cards/Spyrus encoder You are correct this was an issue that came up in the past, but as you point out you are running 1.1.3, and I have not heard of the problem before with this release.
The problem is that the old-format manager cards can be easily misinterpreted by both the ballot station and voter card encoder. The problem won't be with the Spyrus units themselves, so don't worry about the serial numbers in this case. You could send me the cards, but if I look at them I am sure I'll just see what you see. Best thing you can do at this point is "monitor the situation" and see if
you can find any pattern as to what is happening. Previously the problem was that "virgin cards" right out of the factory were misinterpreted
as old-format manager cards.
Does it happen with all cards you got from " What I would really like to do is just drop support for the old cards
so this can never happen, but there are so many of the old cards in circulation. I think we
need to consider doing this, even if it causes some discomfort to users who have not already upgraded their manager cards in the field. (They
would have to order new supervisor cards from Ken -----Original Message----- From: owner-support@gesn.com [mailto:owner-support@gesn.com] On Behalf Of Don Vopalensky Sent: To: support@dieboldes.com Subject: FW: Voter Access Cards/Spyrus encoder Has anyone else experienced when trying to create a voter access card, the message Upgrade Supervisor Card appears. This was an issue in the past but thought it was resolved.
The encoder was programmed with 1.1.3, and the two voter access cards this was experienced with has the numbers of DESI642-1123 VCG SU004Kc0/T= from a new batch of cards that we received in the experienced this message when testing these two voter access cards with every
Spyrus that I could get me hands on with 1.1.3 loaded. Unfortunately, I do not have any serial numbers of the Spyrus encoders that I confirmed this bug. I have the two voter access cards in my possession should I need to send them for additional testing. |