----- Original Message -----
Sent: Wednesday, September 25, 2002 2:53
PM
Subject: RE: I/O error
Nel;
Information is trickling in from the field team on
this...The problem may be associated with a process that has been deployed by
the field tech. They are downloading the ballot into the
SanDisk
By this
statement I am assuming that you are downloading to an AccuVote-TS - is that
correct?
and
then loading the election on the R6 for QC. After they pull the now
programmed SanDisk and tested it for operation, they remove it, insert a new
SanDisk, Queue the next precinct and 'bingo', up pops the messages.
Perhaps this is
occurring due to a timeout condition. GEMS is expecting to download
further memory cards, but the unit receiving downloads becomes temporarily
unavailable, as it is used for QC, until the next blank memory card is
installed for downloading. At this point, GEMS may consider the
connection to be lost.
The
AVTS also complains about not enough memory or something.
Find out
exactly what this message is, and exactly where it
occurs.
They
turn the R6 off for about 45 seconds, power it back on and it all starts
working again. They QC the now programmed Sandisk, remove it and
insert a new one and the error returns.
They have omitted this QC testing portion from the
operation and are reporting no more instances of this error. Is
this common or does it indicate a buffer-type issue on the AVTS
R6?
Best
Regards,
James P. Rellinger, MCSE
Manager of Engineering,
Georgia Operations
Diebold Election Systems
(770) 231-6468
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Something was
disrupted in the transmission. The port was not started, the vote
center not queued, download not activated from Ballot Station, transmission
configuration information incorrect on Ballot Station, a cable was loose, etc.
Did you check all of the above?
Nel
----- Original Message -----
Sent: Wednesday, September 25, 2002
2:22 PM
Subject: I/O error
We have a GEMS server offering an
error dialog box when attempting to upload to an AVTS
SanDisk.
The
error message is titled "I/O Error" and the message states "Specified
network name cannot be found".
This error cannot be reproduced in the
lab using the same database. I have seen this error occur on our
test database in the deployment/test lab when user errors are made at
the queue stage. We have cleared this up by deleting the database
from GEMS and reloading it. This however, will nullify all of the
cards already made by this process.
Is there anyway to clear this condition up without whacking
the database?
- Windows 2000 Server 5CAL
- GEMS
1.17.17
- WinCE 3.0 020808
- BallotStation 4.1.11
Best
Regards,
James P. Rellinger, MCSE
Manager of Engineering,
Georgia Operations
Diebold Election Systems
(770) 231-6468
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