JoCoKs TS Problem

> Lesley, for your info.........we will gather all of this information into a
> spreadsheet and forward to you periodically during advance voting, but I
> wanted you to know of the problems that we are having - if you or others
> have suggestions on this issues, please let me know. Connie
> >
> > A third machine at Northeast has had a problem with the voter card. A
> > voter was able to load a ballot and vote, but as they pressed CAST BALLOT
> > an error message appeared reading
> >
> > VOTER CARD INVALID, CARD UPSIDE DOWN
> >
> > The voter was directed to use another machine. The power to the problem
> > machine was left on with the voter card stuck inside and the error message
> > displayed. The machine previously had one vote counted. This voter would
> > have made two.
> >
> > This error has been determined to be related to the voter card in the
> > past. Perhaps as the ballot was being cast, during the erasure of the
> > voter card, an error occurred writing to the card. This could create an
> > unknown card for the system and a resulting error as above. The card can
> > be re-formatted using the diagnostic card reader test. This method has
> > been used to correct this error when it has been observed in the
> > warehouse. The voting machine will accept valid cards and continue to
> > function normally. The card in error can be encoded and considered valid
> > after formatting. To determine if the card reader itself is a fault would
> > require additional diagnostics, better left to a less public location.
> >
> > TF