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I am trying to establish such an internal site for documents as they
relate to support issues. These are beginning to take
shape, but as you can imagine I am finding 2 scenarios. 1.) No documentation exists. 2.) Documentation exists, but it is
old, outdated, so it must be revised. This is being done on a “as time allows” basis so it will be after this
election year before anything appears. Larry J. Dix Global Election Systems (972)-542-6000 -----Original
Message----- "do we
have a site where these various forms, procedures, plans reside for the whole
of the company?" I'm willing
to bet that we have re-invented the wheel a dozen times for such items as
this. Wouldn't it be amazing if we did have a "site" and no one
knew about it. I've got 27 versions of everything for each proposal we've
done. I don't know how useful what our materals would be to you or
not without your reviewing them. Assuming there will be another sales
meeting some day, we should each bring an example of a representative RFP
doc and see what materials each region could contribute to the others and from
this we could create a "library" on the ftp site. Then again,
it could quickly devolve if everybody just dumped files to it without some
centralized editor reviewing its use. Someone would have to "take
responsibility" for it in order to maintain its usefulness. But Tab,
or anyone, ought to be able to go to the FTP and go to a doc directory that is
fairly organized by folder topic and get at least a beginning example of what
he needs. What ever happened to the "documentation" that was
being professionally done? -----
Original Message -----
To: support@gesn.com Sent: Thursday, April 27,
2000 5:35 PM Subject: RE:
Acceptance Test Plan Tab, I’ve attached another type
of schedule, less detailed than what has been previously posted. As an aside to one and all
– do we have a site where these various forms, procedures, plans reside for the
whole of the company? If not,
should we have a repository for the same, with an index and directory? John -----Original Message----- To all support people; As part of our Nichols certification I am
having to prepare standard installation, acceptance, and readiness plans. Does
anyone have any material that would aid in this task? Tab |