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Re: error messages



Jeff,

    The message "Wrong Date: A01" occured because the AccuVote-OS misread
the Election Date marks on the bottom back of the ballot.  I would check
that there is nothing printed in the restricted zones at the top and bottom
of the ballot and that nothing is printed close to the id marks.

    As for the "Memory Card Removed", this is caused by the system no
detecting the memory card.  My guess is that the memory cards was not
inserted completely.

Tab


----- Original Message -----
From: "Jeff Hintz" <jhglobal@earthlink.net>
To: "Support Team" <support@gesn.com>
Sent: Friday, April 19, 2002 1:00 PM
Subject: FW: error messages


> Has anyone seen these error messages that Shawnee County, KS is
> encountering???
>
> Jeff
>
> -----Original Message-----
> From: Gutierrez, Anthony [mailto:anthony.gutierrez@co.shawnee.ks.us]
> Sent: Friday, April 19, 2002 3:01 PM
> To: 'jhglobal@earthlink.net'
> Subject: error messages
>
>
> Jeff,
>
> We printed some mock demo ballots earlier this week. When I tested them at
> the printing plant, one ballot was rejected and it read "Wrong Date: A01"
on
> the AccuVote screen.  I turned it around and it gave the same message.
When
> I tried it a third time, it took it.  Do you know why it would give this
> message?
>
> Also, after about 5 or 6 ballots, it stopped taking any more and read
> "Memory Card Removed, System Halted" on the screen.  I turned it off,
waited
> about 10 seconds, turned it back on and it took the whole test deck.  What
> would this message mean?
>
> Anthony, Shawnee County KS Election Office
>