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Greetings...I am sitting here with Phil Wylie of
AVTS repair fame and he has a message for all:
On units that show "system halt" errors or lose the
touchscreen, etc. typically we have discovered these to be software
related.
Units that show two memory totals when turn on
machine:
8meg memory
8meg memory
these units can be reformatted with WinCE 3.0
(8.8.02) and should stop these system halt errors.
The units need to be reformatted with WinCE and
have Ballot Station re-installed.
Should be seeing 16mg memory indicated at
boot.
Have found that each level of Ballot Station
software works best with specific WinCE editions.
For example: WinCE 2.1.2 goes
with 4.1.xx
Win
CE 3.0 (8/8/02) goes with 4.3.xx
BS 4.1.x may work with WinCE 3.0, but will
occasionally need to be rebooted to clear memory. If not, unit will lock
up and touchscreen becomes non-functioning.
We have found that by resolving the software
issues, motherboards that at first showed errors, are in fact now
fine.
If you have questions or want further info, call
Phil in McKinney.
______________________________________________________________________________________________________________
Lesley Koop Thompson
Customer Service Project Manager Diebold Election Systems, Inc. 415-235-6553 (office cell) 512-413-7618 (cell) lesley@dieboldes.com |